Cancellations:
We require a minimum of five hours' notice of any cancellations. Any cancellations without this advanced notice may incur a 50% cancellation fee and may require a non-refundable deposit be paid for all future bookings.
Large bookings, including day spa packages my require a non refundable deposit be paid.

Arrival:
Arriving late to any appointment may affect the duration of your appointment or service and may result in the treatment or service not being able to be provided.

Please ensure mobile phones are switched to silent before entering the day spa.

We do not permit any children in the day spa. If you have a special request or have any questions, please do not hesitate to speak with reception.